Issue
My Dana will work with some printers, but not with others.
Solution
There is a printer-compatibility list on the AlphaSmart Support pages.
Issue
Are there any free utilities/downloads available for my Dana?
Solution
Yes, at the AlphaSmart download page.
Issue
The Touch-screen isn't responding to the stylus.
Solution
Contact Inclusive Technology to arrange a return.
Issue
Which versions of Windows and Mac operating systems can I use my Dana with?
Solution
Windows 98/ME, 2000 and XP
Mac OS 9 and OS X
Issue
How does the Dana connect to my PC?
Solution
The Dana uses a single A to B USB cable.
If you encounter any problems with this program please contact Inclusive Support.