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You are in: Home > About Us > Jobs > Operations Assistant - Sales

Operations Assistant - Sales

The primary responsibilities of this position are:

  • To take and process orders and raise quotations efficiently and accurately.
  • To deal with customer queries in relation to orders, quotes, delivery and product availability via telephone, email and Live Chat in a timely, competent and professional manner.
  • To answer the telephone and deal and/or distribute calls efficiently.
  • Ensure that outstanding customer service is provided at all times.
  • To correctly maintain electronic filing and recording systems.

The secondary responsibilities of this position are:

  • Process payments and cover the Credit Control Administrator.
  • Performing filing and other administrative duties as and when required.
  • Any other duties that the company may require to be carried out.

Person Specification

  • It’s essential you have administrative and/or customer service experience, are organised, efficient and professional.
  • You’ll be proficient in MS Office, understand CRM systems, be able to use the internet effectively.
  • Have experience of dealing with and supporting customers over the telephone and via email and Live Chat.
  • Have a C grade or above in GCSE Maths and English (or equivalent).
  • Have experience of working in an office environment.
  • A willingness to learn and take responsibility for tasks.
  • Be a logical and an efficient record keeper.
  • Be a team player and an excellent communicator.

Desirable Qualifications/Experience

  • A qualification in Administration or equivalent.
  • A qualification in and experience of providing excellent Customer Service.

Workings Hours

  • Monday to Friday, part time or full time.

Salary

£18,000 to £21,000K per annum pro rata.

Please apply via Indeed or email your CV and a covering letter to [email protected] or post it to our office address.

The final closing date for this post is Thursday 23rd September 2021 however we may close it sooner if we appoint a candidate.


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Inclusive Technology Registered Office: Riverside Court, Huddersfield Road, Delph . Oldham. OL3 5FZ
Registered in England, Company registration number: 3525459. VAT no: GB732822345

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